Principal, Washington, D.C.

Arun leads ZS’ AI and Analytics practice. He is a contributing writer for Harvard Business Review, Forbes and is the co-host of the “Reinventing Customer Experience” podcast.

Principal, Seattle

Gopi leads AI SaaS Products and Platforms, Customer Experience Analytics and Personalization. He is the co-host of the “Reinventing Customer Experience” podcast.

Principal, Seattle

Jayendu heads Product AI and Engineering MAX.AI and is an expert in hospitality marketing, big data analytics, and operationalizing AI

Principal, New Delhi

Vikas leads customer success for MAX.AI is a leader within ZS Marketing Practice. He has 14+ years experience in marketing strategy & analytics, and driving customer success

Associate Principal, San Francisco

Himanshu is a product, data-science & business leader at ZS. His expertise lies in leveraging technology to solve customer-facing problems.

Associate Principal, Bengaluru

Nandini is the Product manager for MAX.AI and has significant expertise in making AI products work for enterprises at scale

Director of AI, Seattle

Thompson leads the Applied AI and AI Engineering efforts. He experience stems from more than 8 years of AI Data Science / Engineering work, in various domains.

Director of Engineering, Chicago

Vichin is responsible for engineering and technology in ZS. He has worked on application development and delivery in the customer loyalty, personalization